VideoSlots Casino Review NZ

Expert Review

In my seven years of exploring the iGaming industry, I have never come across an online casino as diverse as VideoSlots with its comprehensive gaming library consisting of over 9,000 titles. I was pleasantly surprised to find out that the online casino is a sportsbook too. The user-friendly design of the VideoSlots platform makes it easy to explore games and matches across different categories, and navigate the features. I signed up, which merely took a minute, and was welcomed with a bonus of $200 along with 11 wager-free spins, which was something new and exciting for me.

VideoSlots has been in the industry since 2011. They are fully licensed and regulated by two different gambling commissions, making them a safe and legitimate destination for casino players from New Zealand. They have 24/7 customer support through live chat and phone. In this VideoSlots Casino NZ Review, I briefly discuss all their aspects and features.

Games: 10/10

I was blown right away by the VideoSlots gaming library which has over 9,000 unique games and is constantly expanding with new titles. It is not every day you see an online casino with a massive library. But that is not the only thing that amazed me about their gaming section. This is the first time that I have seen a casino partnering up with nearly 200 game providers. VideoSlots collaborates with 180+ game studios to bring you the absolute best gaming experience. I briefly reviewed their list of game providers and found all the top names like Microgaming, NetENT, Pragmatic Play, and Evolution, among others.

I was able to explore all the game categories and sections, thanks to the beginner-friendly VideoSlots layout. Every type of game has its dedicated section, be it slots, jackpots, video slots, blackjack, roulette, live casino, or any other game you would like to play. As I mostly prefer games developed by Microgaming, I used the filter feature available at the casino to find only the games developed by this top-notch game provider. You can also filter your results with popularity, game type, game name, and other parameters, to find exactly what you want.

I spent around a week playing and testing around 100 titles at VideoSlots, starting with popular titles like Book of Dead and Brooklyn Bootleggers, which are played by millions from all over the world. The games loaded faster compared to other online casinos I’ve explored. This is likely because of the lightweight nature of the website and the overall optimisation by the game providers, resulting in a fast and efficient gaming experience. VideoSlots also allowed me to enter fullscreen mode, making the whole experience even more immersive. You can also try the demo versions of the game, set your own bets, or use the manual to understand the concepts. I found these features very helpful for users who are new to the online casino gaming industry.

All the games I tried were a treat for the eye. They came with beautiful and attractive graphics along with animations that would keep you playing for hours. I tested the games on my old laptop, an older-model iPhone, and a Samsung tablet and had pretty much the same experience on all of them. In short, the games do not require high-end devices to run. All you need is a decent internet connection to experience smooth gameplay. For their live casino games, make sure you have a stable internet connection for HD quality streaming.

VideoSlots hired licensed entity ZignSec to ensure fair play. The average RTP of the games is 97%, which is pretty good. The VideoSlots payout section indicates the RTP for every individual game at the casino.

Betting: 9.8/10

VideoSlots became my favourite one-stop gambling platform as soon as I discovered they also offer a sportsbook with an amazing range of sports to bet on. As a regular sports bettor for the past several years, I know that many bettors have different tastes. Some like to bet on horse races; others prefer soccer, and some wager their money on golf. VideoSlots caters to all of them and more. I found around 20 different sports in their sportsbook, including all the popular ones such as soccer, rugby, basketball volleyball, baseball, and boxing, among others.

The VideoSlots sportsbook layout is excellent. The betting section is divided into two main categories, live betting and pre-match betting. I went with the live-betting section as I love to keep myself updated with the score whenever I bet. For every live match I placed a bet on, I was provided with the entire scorecard of the match, which was updated every second. They even had animated pitches to showcase the movements of the matches and keep the bettors engaged.

Also, as I don’t like to compromise on the odds being offered when betting, I spent an hour comparing the odds at VideoSlots with other popular betting sites. VideoSlots had pretty similar odds compared to others and even better in some scenarios. I also loved the countless betting scenarios available for both live matches and pre-match bets. I was able to customise my bet slip by choosing a bet of my choice. They have system bets, accumulator bets, single bets, multi bets, and other types that you can go with. You can also choose a decimal system of your choice and have a betting experience catered to your taste.

Bonuses: 9.7/10

One of the things that I always look forward to when reviewing an online casino is what sort of bonuses are being offered. When I visited VideoSlots, I was welcomed with two different bonuses, one of them being unique, which I had not experienced in my years of exploring different casinos.

The first welcome bonus is the regular match bonus that you also see other casinos offering. On your first deposit at the platform, VideoSlots rewards you with a 100% bonus of up to $200, available to claim in one go. I loved that there are no multiple deposits involved, and the conditions are not absurdly hard to achieve. The wagering requirements are only 35 times, which I usually fulfil within a week. The minimum deposit amount is also set to $10, which is quite affordable for all types of players.

With the second welcome bonus, I started loving VideoSlots even more. The casino offers 11 wager-free spins that you can claim right after making your first deposit on the casino. I only made one deposit and was able to enjoy two bonuses at the same time. But keep in mind that the 11-wager-free spins are only available to play on Starburst by NetENT. I used all my free spins right away and was able to bag $20, which I transferred to my bank without fulfilling any requirements. 

I also liked the VideoSlots concept of battles and tournaments for players. It can be a great way to win more by competing with other players in different types of games. I took part in one of the tournaments but didn't win anything due to a lack of commitment from my side. But if you are a regular and consistent casino player, there is a good chance you can win. VideoSlots definitely needs to introduce some bonuses or promos for sports bettors, as there are none as of now.

Deposits and Withdrawals: 9.9/10

VideoSlots offers a pretty decent range of payment options for Kiwis – another pleasant surprise for me. I opted for the Visa card deposit as it is what I generally use. My transaction was processed instantly, and there was no fee involved. The only thing I felt missing was the option to pay with cryptocurrencies. I have colleagues and friends who now use crypto for day-to-day purchases, and this is where VideoSlots can improve.

Kiwis can choose between credit cards, debit cards, e-wallets, direct bank transfers, mobile wallets, vouchers, and much more. Listed below are all the deposit and withdrawal options available at VideoSlots for New Zealanders:

Deposit methods

• Visa
• Mastercard
• Maestro
• Bank Deposit
• Ecopayz
• Neteller
• Skrill
• Astropay
• Neosurf
• Paysafecard

The minimum deposit amount for the payment options mentioned above is set to $10. All deposits are processed instantly, and you can make multiple deposits in a day without any limits.

Withdrawal methods

• Visa
• Mastercard
• Maestro
• Bank Transfer
• Ecopayz
• Neteller
• Skrill
• Astropay
• Neosurf

VideoSlots offers one free withdrawal to their users every day. If you want to withdraw more than once within 24 hours, you will have to pay a fixed fee of $2.50. Also, before making a withdrawal, VideoSlots asked me for my verification documents to prove my identity. They might ask you the same, so make sure to provide your legitimate info. The minimum withdrawal amount for the payment options is set to $20. As for the payout time, the withdrawal requests are approved automatically, but might be delayed a little in case of manual approvals.

Mobile Gaming: 9.8/10  

I admire the dedication of VideoSlots to providing the best casino gaming experience for their users. For mobile users, they offer dedicated mobile apps designed to provide smooth gameplay and a simple interface. I have reviewed casinos for seven years, and VideoSlots is one of the very few that offer optimised mobile apps. Their apps are available for both Android and iOS users. I personally installed their app on my iPhone and an old Samsung tablet. The app worked flawlessly on both devices. I was able to log in with my existing account, but you can also sign up if you have not already.

After logging in, I was given the option to deposit, but as I already had funds in my account, I started playing games right away. What I love about VideoSlots mobile apps is that they are fast and easy to navigate. The games loaded pretty quickly, and I was also able to switch modes between fullscreen and windowed mode. The graphics and interface of the game were pretty much the same as on the desktop. My Samsung tablet did take some extra time loading the games, but it was understandable as it is quite an old device.

For users who are not comfortable installing apps on their phones, VideoSlots allows them to play their games through their mobile browsers. All you have to do is visit the casino from the browser of your phone (Safari, in my case) and log in to get started. You will get access to the entire library of VideoSlots, along with every feature there is.

Customer Support: 9.7/10  

VideoSlots provides customer support through chat and phone. Their live chat support is quite basic, as you would find anywhere else. You click on the chat icon, provide your details, and join a queue to get connected with an agent. I waited for around five minutes, and a fairly responsive agent got connected to me. I explained a made-up problem and got an answer within seconds, making my overall experience quite pleasant.

With phone support, VideoSlots requires users to submit their phone numbers so that an agent can call you back instead of you calling them. I submitted my phone number and received a call within an hour. The agent on the phone was friendly and willing to understand the whole problem. Again, I was catered to right away. I also recommend readers check out the VideoSlots FAQs and guiding content available on different pages of the casino. They might help you solve your problem without even contacting customer support.

Security and Licensing: 9.8/10  

In all my years in the gambling industry, I’ve seen just a few online casinos licensed by multiple gaming commissions. VideoSlots, which is licensed by two gaming commissions, is one of them. VideoSlots is owned by VideoSlots Limited, a company located in Malta with several valid gambling licences from Malta Gaming Authority and Swedish Gambling Authority (only applicable to players from Sweden).

VideoSlots uses 256-bit SSL encryption. This assured me that any info I provided to them would be kept safe and private. For added security, I enabled the two-factor authorisation for my account, making sure nobody could access it without my knowledge.

Verdict

VideoSlots is a gambling platform in a league of its own. That’s why I gave them a perfect score for their massive gaming library and a near-perfect score in every other category. With their wide range of convenient banking options, phone and chat support, and beginner-friendly interface, I never once faced a problem playing and betting with them.

They also have excellent bonuses, wager-free spins, and tournaments for their players to enjoy throughout their time at the platform. Sign up for VideoSlots right now for an awesome online casino experience.

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